Work may be undertaken in various contexts within the transport and distribution industry.

The unit generally applies to those who provide leadership of others individually or in teams.

This unit is normally packaged at AQF IV or above.

ELEMENT

PERFORMANCE CRITERIA

1Plan efficient logistics operation

1.1 Relevant Australian and international codes and regulations and workplace policies for logistics operation are identified

1.2 Specifications and/or requirements for task outcomes are obtained, interpreted and, where necessary, clarified and applied to the development of a work plan

1.3 Preliminary schedules are matched against operational capacity and capability of available transport systems, equipment and staff

1.4 Strategies to address identified deficiencies in operational capability and availability are undertaken in accordance with workplace procedures

2Develop contingency management strategy

2.1 Sequence of required activities is identified in accordance with company requirements

2.2 Typical problems that may arise with logistics operations are identified and strategies for dealing with them determined

2.3 Contingency management strategies for identified issues/incidents are established and evaluated including reference to previous scenarios of similar nature

3Produce operation schedules for logistics

3.1 Resources are arranged in association with relevant Australian and overseas personnel to meet the operational schedules, policy and procedures

3.2 Australian and international regulatory requirements, codes of practice and workplace procedures are identified and accounted for in operational schedule

3.3 Records are stored in accordance with workplace procedures

4Monitor and coordinate systems for logistics operations

4.1 Outcomes are checked and compared with planned objectives, task instructions and specifications to ensure all requirements are met

4.2 Non-compliance with quality standards, planned processes or regulatory requirements is identified and appropriate action is initiated to report and rectify any identified problems

4.3 Customer concerns and suggestions for service improvements are acted upon in accordance with workplace procedures

4.4 Any changes in Australian and international regulations and codes of practice relevant to export logistics are monitored, identified and appropriate action is initiated to ensure ongoing compliance of export logistics processes and systems

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of national and state or territory regulatory requirements and codes of practice as they relate to the level and type of logistics operations undertaken by the enterprise

Relevant OH&S and environmental procedures and regulations

Australian and international regulatory, permit and licence requirements relevant to logistics

Broad principles of supply chain management

Business policies and plans including procedures for outsourcing components of operations and engaging additional resources

Workplace policies including issue resolution and grievance procedures

Coaching and mentoring approaches to support team members to share knowledge and skills

Required skills:

Read and interpret local and international transport schedules, regulatory requirements, customer instructions, and workplace procedures and manuals

Identify and solve problems that may arise during the planning and management of export logistics

Provide leadership to others

Plan and organise logistics operations

Select and apply appropriate application of technology, information and communication systems and procedures

Complete documentation related to work activities

Work collaboratively with others

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Develop and document contingency plans as part of the planning process

Modify activities depending on differing operational contingencies, risk situations and environments

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Consultative processes may involve:

other employees and supervisors

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

customers and agents

Documentation and records may include:

regulations and codes of practice relevant to ADG code, including safeworking and local authority regulations and procedures

relevant OH&S and environmental protection regulations

workplace policies and procedures related to ADG code

quality assurance procedures

dangerous goods declarations and material safety data sheets, where applicable

goods manifest

relevant Australian Standards and certification requirements

Applicable legislation and regulations may include:

Australian Marine Orders and the International Maritime Dangerous Goods Code

Dangerous Goods by Air regulations

Australian and International Explosives Codes

transport licence/permit requirements

export/import/quarantine/bond requirements

Marine/Aviation Orders

equal opportunity, equal employment opportunity and affirmative action

Australian and international regulations and codes of practice for the transport of dangerous goods and hazardous substances

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

This unit contains employability skills.